FAQ


 + How long will it take to ship my order?

We will process your order within 2-5 business days. Once your order ships, it may take around 12 - 20 days for your order to arrive, depending on your residential address.

+ What about shipping costs and returns?

We offer FREE shipping worldwide, with tracking number. Returns are accepted within 30 days after your order. Return costs are not covered. 

*Refund is not applicable for products purchased with a discount code.

+ I checked my tracking code, no information is showing?

We know you are excited to get your order, but don't worry! This just means you're checking it too quickly. We print our shipping labels, notify you and then ship it out. You are our priority.

+ Where can I buy the  Products?

Our Products are exclusively available through this online store. That's why we can guarantee the best price - and cut out unnecessary margins for middlemen that raise the retail price.

+ How will my order be shipped to me?

All of our items are shipped with tracking number, and arrive in a small bubble envelope or box.

 + What is your return policy?

We offer a 30 day money back guarantee on eligible items. If you are not 100% satisfied with your purchase simply contact us within 30 days of ordering your item and we will gladly walk you through returning your order to us for a refund. 

*Refund is not applicable for products purchased with a discount code

+ There is a problem with my order. What do I do?

Please contact us at support@piggykiddie.com or and we will work to correct the problem as soon as possible.